Clients of Saugatuck’s Continuous Research Service (CRS) have been following our work on Collaborative and Social IT since 2008. Over the past several months, Saugatuck clients have been expressing increased interest in our take and guidance regarding Collaborative Commerce – a term that has been popularized by Ariba, but one that we find is widely used throughout IT and business markets. And our just-closed 2012 Business Applications/SaaS user survey indicates that Collaborative Commerce is quickly becoming one of the most compelling types of Cloud-based and hybridized business solutions, in terms of user enterprise interest and investment. In short, we see the initial rise of Collaborative Commerce among leading enterprises, and are moving to make sure that our clients have the most valuable insight and guidance available.

This blog post is to announce that Saugatuck is formalizing the addition/extension of Collaborative Commerce within our Collaborative/Social IT research programs. What this means for our clients is expanded focus, research, analysis and guidance in understanding the whys and wherefores of this increasingly-important, influential, and often-disruptive aspect of IT, including guidance in planning, solution and provider assessment, selection, implementation, and ongoing management for optimization and integration of Collaborative Commerce into daily IT and business operations. In addition to our standard frameworks and guidance, clients will be able to access selection, implementation, and management case studies, as well as insights from our regular briefings with providers - including Ariba, GXS, IBM, Infor, Oracle, SAP and others.