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Sapphire 2012: SAP Betting the Ranch on the Cloud

After sifting through all my notes from sessions, emails, in-person meetings, the blogosphere and twitter, since Monday, here’s my net take on SAP, and the Sapphire event – the detailed version will be available to Saugatuck CRS clients in a Strategic Perspective to be published late tomorrow.

  1. SAP's future business builds on HANA; HANA is at least as key to SAP’s future as R/3 was to its past. And the HANA strategy is all about Cloud.
  2. SAP is making logical and expected moves to Cloud. Quite a bit of what has been announced or unveiled here at Sapphire has already been seen, expected, or is already in use. What we’re seeing at Sapphire is SAP’s coordinated, strategic position on everything Cloud and everything SAP – and SAP has made it clear that those are one and the same.
  3. The breadth and depth of SAP’s Cloud moves, however, are of such magnitude that they could have an effect on how we think of Cloud - similar to the effect that IBM’s entry into desktop/personal computers had on the business legitimacy of PCs and their associated applications and networking.
  4. What is most impressive about SAP’s approach to me is SAP’s strong emphasis on getting things done and delivered. A great deal of credit for this goes to Lars Dalgaard and the Successfactors team, which is Cloud-native and business savvy, not to mention driven.
  5. But at least equal credit must go to SAP leadership for recognizing the need for change, and for initiating and enforcing change from the top down in a manner that retains and, in cases, increases the value of existing investments by SAP, its customers, and its partners. It cannot have been an easy or simple series of decisions to install and foster the combination of personality, organization, and business approach that so fundamentally alters SAP’s trajectory.

But the bottom line is that SAP’s future is not about some generic or me-too strategy with the word “Cloud” in it. SAP is more “all-in” on Cloud than any other legacy IT provider at this point; company leadership has bet the future on widespread, common, and de facto business use of Cloud in all aspects, from core systems of record to lite mobile interactions. If SAP is to succeed, Cloud must be the core business IT worldwide. Soon. 

For another Complementary Blog post on Sapphire, See Bill McNee's post Sapphire 2012: Six Key Takeaways

Most research firms can explain what happened; some can explain what is happening. Saugatuck Technology excels at understanding both in order to explain what else is likely to occur, and to guide its clients toward the actions that deliver them the greatest business value while enabling the safest business path.
To accomplish this, and to continually improve the value of Saugatuck’s work to clients in a Cloud-obscured marketplace, Saugatuck SVP and Head of Research Bruce Guptill pushes his team to continually re-examine and re-invent the company’s research programs to focus more on the costs, benefits, effects, and value of an ever-changing mix of technologies and providers in different markets.
Guptill’s own technology and business background laid a solid foundation for such a flexible, yet stable, approach to IT research value for clients. His technology research work includes mobility, collaborative IT, telecom, data networking, web commerce, and electronic marketplaces; his research work for enterprise IT and business clients includes return on IT investment, total cost of IT ownership, and business planning for IT. His research and guidance on vendor channel management, market identification and development, and buyer behavior analysis has enabled hundreds of established and startup IT providers to find, enter, and profit from new and traditional markets, while helping to guide user enterprise leaders toward optimal IT procurement and vendor management.
Guptill’s research background includes several years as a VP and research director with Gartner, senior positions with TeleChoice and Robert Frances Group, and editorial work within the IDG companies, including four years as a writer and editor with NetworkWorld. His marketing business focus was honed as VP of marketing for firms ranging from custom development providers to non-IT firms in aviation and other industries. His sales and channel experience started by traveling with a sample bag, then working for IT VARs, then advising telecom and wireless carriers on partner choices, to developing partner programs for traditional and Cloud-based software development firms and ISVs.
Guptill holds an MBA in marketing and finance, and a BA in the psychology and business of mass media communication. He is licensed to fly airplanes, drive boats, and sell houses; he is also a certified baseball coach, serves on the boards of regional civic groups, and is a serial home renovator. Married with three children, Guptill resides on Cape Cod in southeastern Massachusetts, and is a lifelong fan of the Red Sox, Patriots, Celtics, and the University of Connecticut Huskies.
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