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Is your data a competitive advantage?

As the IT discipline around Big Data matures, it will drive businesses to seek answers and value from their own data. We have seen an interest in leveraging this data for competitive advantage. To help our customers do this we have built this simple list of criteria to help judge the value of your data, as well as the likelihood of return on any data initiative conducted with an organization

  1. Data Uniqueness – Is the source of the data unique to your organization? Data that is not unique (customer information, for example) might have been collected by your competitors just as easily as by you. For competitive advantage, focus on unique data such as clickstream information to minimize the intrusion of external variables.
  2. Data Accessibility – Is your data in the form of log files spread across 50 different webservers? Or is it already nicely formatted, ready for analysis? If huge investment in time and resources is necessary to bring data together for analysis, does the effort outweigh the costs?
  3. Data Relevance – Does your data address your specific business problem? Data sources should be examined with a particular business goal in mind. Forcing irrelevant, but available data to suit a problem is a recipe for faulty analysis.

Not all data is created equal, and for many organizations it will be of paramount importance over the coming year to prioritize and evaluate the relevance and quality of the data they have been collected. Though all the data may yield prescient insights into various dimensions of the business, the majority will be more suited to facilitate internal review, rather than drive competitive advantage.

Note: Ongoing Saugatuck subscription clients can access this premium research piece (1046STR by clicking here, and inputting your ID and password. Non-clients can purchase and download this premium research piece by clicking here.

Alex Bakker is a Senior Research Analyst for Saugatuck Technology. He is currently the lead analyst around Social Business, Enterprise Social Networking, and Collaboration software, which he has been covering for two years, since joining Saugatuck in 2010. Alex also specializes in preparing and analyzing the data from Saugatuck's surveys and uses his model building experience to develop forward-looking market analyses.


Prior to Saugatuck, Alex worked as an IT consultant where he provided server maintenance and IT continuity support to businesses. Alex has been working in, or covering IT for five years.


Alex is a Whitman College alumnus, where he earned a Bachelor's Degree in Economics.

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