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Posted by Bruce Guptill
Bruce Guptill
Most research firms can explain what happened; some can explain what is happening. Saugatuck Technology excels...
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on Saturday, 18 February 2012
in Lens360

Informatica Analyst Event: Matter-of-Fact

As part of Saugatuck’s ongoing and growing work in the role(s) of data integration and Cloud (1024RA, Cloud-based Data Integration Changes Business for Enterprises and Providers, 16Feb2012), I had the good fortune to participate this week in Informatica’s annual analyst briefings in Silicon Valley. After two packed days of give and take on Informatica’s vision, strategy, tactics, plans and offerings, it’s fair to say that the company understands where it sits, where their real opportunities are, what their business goals should be, and how to approach and achieve those goals.

Granted, that sounds rather “business as usual.” But that’s what makes Informatica rather unique in a market environment rife with hype about Big Data, Cloud, mobility, social IT, and so on. There’s a company strategy roadmap that was really developed years ago, and which has been tweaked around the edges a few times, but which has remained largely intact and carefully followed as the markets have changed and evolved around it. Informatica does not ignore those market changes, but continually seeks and works to redefine how the market perceives it and its offerings within the latest paradigms. It does not ignore important changes and trends, nor does it pander to them. At its own bottom line, Informatica resolutely remains the same: Focused on data integration.

This means that Informatica finds itself well-positioned to take advantage of the current renaissance of data awareness. We see the company doing so very pragmatically and matter-of-factly. For example: The Informatica Cloud offering, which we reckon to be the fastest-growing and apparently the most profitable group within Informatica because it follows an almost ingeniously practical sales strategy: Sell to partners that have already educated and sold prospects on Cloud-based, data-generating, business applications that could be made more beneficial to the customer via data integration. It’s like selling napkins to diners at a rib restaurant.

Though its vision is clear, Informatica has room to improve in many areas. For example, they have a spot-on vision of how and why mobility is generating some revolutionary uses of data for business – but still have a ways to go when it comes to articulating their mobility data integration value proposition for enterprise IT. Another example: While useful and valuable, the Informatica Cloud offering right now can be considered “table stakes,” a first layer in what should be a growing stack of Cloud-based data integration services, including eventual offerings of integration-as-a-service embedded in Cloud platforms and/or SaaS applications. But the current entry is more than adequate for what the vast majority of likely and potential users could benefit from at this point in time.

Saugatuck’s net take on the company and its event: Data integration ain’t glamorous, and INFA ain’t trying to make it so. There’s no hype, no glitz, just figuring out how and where the company delivers value through customer’s use of data. Therein lies one of Informatica’s greatest challenges: The value of data.

Hours of discussion on the subject were generated in large part by Informatica’s own repetition and emphasis on a theme of “return on data,” including a nifty but unquantifiable formula: Return on data = Value of data / Cost of data. Several analysts, along with Informatica MDM SVP and GM Dennis Moore, went ‘round and ‘round with ideas and models for quantifying the value of business data. Saugatuck’s own research team is having its own internal discussions on the topic, which should be presented over the next week or so for our premium CRS subscription clients.

But the net for Informatica is that it really needs to find realistic means of quantifying that business value of data in order to get customers, partners, and analysts to buy into its theme. Intuitively, the concept makes sense and feels right; but when a concept is used to get customers to invest in an offering, it has to be factual as well.

Most research firms can explain what happened; some can explain what is happening. Saugatuck Technology excels at understanding both in order to explain what else is likely to occur, and to guide its clients toward the actions that deliver them the greatest business value while enabling the safest business path.

To accomplish this, and to continually improve the value of Saugatuck’s work to clients in a Cloud-obscured marketplace, Saugatuck SVP and Head of Research Bruce Guptill pushes his team to continually re-examine and re-invent the company’s research programs to focus more on the costs, benefits, effects, and value of an ever-changing mix of technologies and providers in different markets.

Guptill’s own technology and business background laid a solid foundation for such a flexible, yet stable, approach to IT research value for clients. His technology research work includes mobility, collaborative IT, telecom, data networking, web commerce, and electronic marketplaces; his research work for enterprise IT and business clients includes return on IT investment, total cost of IT ownership, and business planning for IT. His research and guidance on vendor channel management, market identification and development, and buyer behavior analysis has enabled hundreds of established and startup IT providers to find, enter, and profit from new and traditional markets, while helping to guide user enterprise leaders toward optimal IT procurement and vendor management.

Guptill’s research background includes several years as a VP and research director with Gartner, senior positions with TeleChoice and Robert Frances Group, and editorial work within the IDG companies, including four years as a writer and editor with NetworkWorld. His marketing business focus was honed as VP of marketing for firms ranging from custom development providers to non-IT firms in aviation and other industries. His sales and channel experience started by traveling with a sample bag, then working for IT VARs, then advising telecom and wireless carriers on partner choices, to developing partner programs for traditional and Cloud-based software development firms and ISVs.

Guptill holds an MBA in marketing and finance, and a BA in the psychology and business of mass media communication. He is licensed to fly airplanes, drive boats, and sell houses; he is also a certified baseball coach, serves on the boards of regional civic groups, and is a serial home renovator. Married with three children, Guptill resides on Cape Cod in southeastern Massachusetts, and is a lifelong fan of the Red Sox, Patriots, Celtics, and the University of Connecticut Huskies.
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